CRM Administrator

CRM Administrator

We call this course our ‘Black Belt’ training; we use the martial arts metaphor as attendees are awarded colored belts in recognition of successfully completing each level of the program.


Zapmind’s CRM (Customer Relationship Management) Administrator Training Program is a structured, six-stage course for administrators and super-users, and has been developed for professionals that quickly want every last drop of value from their CRM platform or a career path in professional technology industry.


CRM Administrator Training


  • Based on core industry solutions
  • Deep Customer Relationship Management (CRM) domain knowledge
  • CRM Object Models
  • CRM Workflow Processes
  • CRM Approval Processes
  • CRM Triggers
  • CRM Configuration Settings
  • CRM Solution Limitations overview
  • Email Integration
  • Social Media Integration
  • Integration with enterprise solutions
  • Hands-on training
  • Automated Knowledge Testing
  • Focused on immediate employment opportunity
  • Dedicated Lab sessions
  • 100% Placement Support

100% Placements


Our placement counsellors ensure your job placement process is properly administrated. We want you to be successful. Your success is our success.


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